Safer play and account controls

Responsible Gambling

Kakadu Casino is available only to players aged 18 or over who meet the legal gambling age in their jurisdiction. Gambling is a paid form of entertainment and should not be treated as a source of income.

Keep Play Within Personal Limits

  • decide the maximum amount and time available before starting;
  • use money set aside for entertainment, not essential expenses;
  • avoid chasing a loss with a larger deposit or stake;
  • take regular breaks and review account activity;
  • stop playing when gambling affects finances, work, health or relationships.

Account Controls

Responsible-gambling settings include:

  • deposit limits;
  • wager limits;
  • loss limits;
  • session or time limits;
  • personal limits;
  • reality checks;
  • time-out or cool-off periods;
  • self-exclusion;
  • permanent account closure;
  • a self-assessment questionnaire.

Limits and account restrictions can be requested through 24/7 Live Chat or [email protected]. A self-exclusion or permanent closure request should include the registered account email. Creating another account does not override an existing restriction.

Kakadu Casino account controls for deposit, loss and wager limits

Signs That Gambling May Be Causing Harm

Warning signs include spending more money or time than planned, hiding gambling activity, borrowing to gamble, chasing losses, neglecting responsibilities or feeling anxious when unable to play. A time-out, account limit or self-exclusion can be applied before the problem becomes more serious.

Independent English-Language Support

  • Gambling Therapy provides free online practical advice and emotional support worldwide.
  • GamCare provides confidential support in Great Britain through the National Gambling Helpline. Call 0808 8020 133 or use online chat; support is available 24/7.
  • Gamblers Anonymous lists in-person, virtual, telephone and international recovery meetings.
  • GAMSTOP is a free self-exclusion service for participating gambling websites and apps in Great Britain.

These organisations operate independently from Kakadu Casino. Support is also available to family members and other people affected by gambling.

If gambling is connected to an immediate risk of harm, contact the emergency services or a crisis service in the country where the person is located.