Personal data and account privacy
Privacy Policy
This policy explains how personal data connected with a Kakadu Casino account and casino activity is collected, used and protected. Kakadu Casino is operated by N1 Interactive Ltd, company number C 81457, at 206, Wisely House, Old Bakery Street, Valletta VLT 1451, Malta.
Personal Data Collected
Account and service data can include:
- name, date of birth, email address, phone number and residential address;
- account information and communication history;
- deposits, withdrawals and transaction history;
- login records, IP address, approximate location, browser and device information;
- account activity and security logs;
- identity, proof-of-address and payment-verification documents;
- survey responses and promotion activity.
How Personal Data Is Used
Personal data is processed to:
- create and manage the player account;
- provide games, payments, bonuses and support;
- confirm identity, age, address and payment ownership;
- complete KYC, anti-money-laundering and fraud-prevention checks;
- protect account and transaction security;
- meet legal and regulatory obligations;
- administer promotions and send marketing where permitted.
Data can be disclosed where necessary for payment processing, identity verification, fraud prevention, technical services or compliance with legal and regulatory duties.
Data Retention
Personal data may be retained for at least five years after the last transaction or account closure when required for regulatory, anti-money-laundering, fraud-prevention or record-keeping purposes. Data is removed or anonymised when retention is no longer required.
Security
Account and payment information is protected through encrypted connections, identity and payment verification, anti-fraud checks, anti-money-laundering controls and account security measures. Passwords and one-time codes must not be shared with another person.
Data Choices and Rights
Depending on applicable law, a player can request access to personal data, correction of inaccurate information, restriction or deletion where permitted, and information about data processing. Marketing messages can be disabled through the available account or message controls.
Some information cannot be deleted immediately when continued retention is required by gambling, financial or anti-money-laundering rules.
Privacy Contact
Privacy and account-data requests can be sent to [email protected]. Include the registered account email and the type of request. Identity verification may be required before account data is disclosed or changed.